For some orders standard delivery time is between 3-5 working days, Eastern Standard Time. Orders will not be processed on Sundays or holidays. Orders can be shipped out within 24-48 hours after getting the payment, not including the weekends or holidays. Please plan in advance accordingly.
Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 24 hours before you need it! It's always best to give yourself at least a 2-week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
All orders can be chosen to be shipped out according to fast and safe rule.
USA customers orders always ship out from USA warehouse by USPS(www.usps.com), unless there is no stock, we will ship out from our Offshore warehouse by DHL(www.dhl.com), FEDEX(www.fedex.com), UPS(www.ups.com). Items shipped from the Offshore warehouse usually takes 3-5 working days.
FYI: Due to COVID some orders can have a delay in shipping time ranging from 8-14 days. Please order ahead of time.
We are very committed to providing top quality hair, lashes, and accessories, therefore all sales are final. NO REFUNDS WILL BE GIVEN. Please contact us with any questions or concerns.
No order canceling once submitted.
No Refund for any accessories purchased. You may return back and exchange for the same product if an item is damaged when received. Please supply a picture of damaged items and receipts via email to firstname.lastname@example.org. Any item damaged needs to be returned for exchange 24-48 hours after receiving the product.